Product documentation

There’s little point in having a high quality product and poor documentation. If your documentation sucks, what kind of message does that send to your customers? Why would anyone want to buy your products?

We’re professionals. We like to write and create good content that is usable and a positive projection of your company.

Here’s just a sample of the types of product documentation we can create for you:

  • User guides
  • Online help
  • Installation and service guides
  • Tech data sheets
  • Job aids
  • Knowledge base documents
Training and presentations

People learn in a variety of ways depending on their learning styles. When it comes to training, one size does not fit all—except when “training” is just a bunch of slides crammed full of text. So what if nobody learns anything? They got their attendance certificate!

We think they should learn something and we know how to make that happen.

  • Tutorials
  • Seminars
  • Training guides
  • Videos
  • And yes, presentations
Marketing collateral

Your marketing collateral can be the key to product failure or success. Leaving this task to amateurs can reduce any competitive advantage you might have.

Getting the right content to the right audience at the right time is a job for professionals and we’re the right people to do just that.

  • Web Content
  • Sales presentations
  • Brochures
  • Product data sheets
  • Scripts
Policies and procedures

It’s been said that rules are meant to be broken; however, without policies and procedures, there are no rules. That’s like no-fault insurance—the claims are paid, no one is to blame, but the accidents just keep on coming.

If that’s happening to you – we need to talk.

  • Policy documents
  • Process maps
  • Detailed procedures